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Account, Billing & Subscription Management

Account, Billing & Subscription Management

Learn about Castr's trial plan, changing password, canceling or upgrading your subscription

8 articles
Govinda Sunil avatarGokul Ramkumar avatarNhu Lam avatar+1
Written by Govinda Sunil, Gokul Ramkumar, Nhu Lam and 1 other

Setting up SMS Alerts For When Stream is Down

Set up a phone number to receive SMS alerts whenever a stream goes down
Govinda Sunil avatar
Written by Govinda Sunil. Updated over a week ago

Trial Limitations

See all the features you get with Castr 7-day free trial!
Gokul Ramkumar avatar
Written by Gokul Ramkumar. Updated over a week ago

Setting Up Castr Team and Manage Your Team Members

How to add members to your Castr account to manage streams and video content collaboratively.
Nhu Lam avatar
Written by Nhu Lam. Updated over a week ago

Creating and Managing Sub-accounts on your Dashboard

Easily manage multiple users under your Manager account with sub-accounts. Find out how to create and manage sub-accounts on Castr.
Khandoker Zishan avatar
Written by Khandoker Zishan. Updated over a week ago

How to Change Email and Password for Your Castr Account

You can easily update new password and change email for you account anytime.
Nhu Lam avatar
Written by Nhu Lam. Updated over a week ago

How to Upgrade to a Higher Tier Plan on Castr

You can change to a higher tier plan for your current subscription from Castr dashboard in just a few steps.
Nhu Lam avatar
Written by Nhu Lam. Updated over a week ago

What To Do When Your Account Hit Bandwidth Overage

If you exceed your total bandwidth on your Castr account, don't worry, our overage protection got you covered.
Nhu Lam avatar
Written by Nhu Lam. Updated over a week ago

How to Cancel Your Subscription

We are sad to see you go. But here's how to cancel your Castr subscription from the dashboard.
Nhu Lam avatar
Written by Nhu Lam. Updated over a week ago