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Backup Ingest: How to Use, Benefits and Limitations
Backup Ingest: How to Use, Benefits and Limitations

How to use, the benefits and limitations of Castr's Backup URL

Govinda Sunil avatar
Written by Govinda Sunil
Updated over a week ago

What is Backup Ingest?

Setting up a backup stream helps you avoid having your broadcast cut off in case your primary stream fails. Castr will automatically switch to the backup stream in case your primary stream is interrupted.

How to use

You can enable the backup by toggling it on from Backup tab:

After enabling, you'll see two options:

  • Encoder Level - Use RTMP/SRT to setup the primary and secondary feeds.

  • File (coming soon)- Upload a video file which will be played once the primary feed is interrupted.

Under Encoder Level, you will have option to select between RTMP or SRT.

You will need two separate encoders: one encoder linked to the Primary RTMP and the other linked to the Backup RTMP. It is important to match both encoders' output settings to ensure a smooth experience (bitrates, frame rates, resolutions, etc.).

When you stream to the Backup stream, the status will change to Online. This means it's ready in case the Primary stream fails:

  • Note: For seamless switching, please enable Adaptive bitrate transcoding in Video Settings.

  • Similar process needs to be followed if SRT is to be used.

Limitations

Backup is best for streaming Castr embeddable players and social media destinations. It is best to test your stream before the live time if you want to use Backup.
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The Primary ingests need to be started first to make the failover work; if the primary ingest fails, the stream will fail over to the backup. For smooth switching in your stream, please enable ABR.

The Backup feature is included with Ultra plan only.

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